BATCH Customer Service Phone Number | Contact Support

BATCH Customer Service Phone Number

Call us directly: 262-444-3040

Have a question about your order, subscription, or products? Our Wisconsin-based customer care team is here to help.

How to Reach BATCH Customer Support

Phone: 262-444-3040 Hours: Monday–Friday, 9am–5pm CST excluding holidays.

Email: hi@hellobatch.com

Want to do it yourself?

Self-service links:

• Track Your Order
• Manage Your Subscription
• FAQs

What We Can Help You With

Our customer service team handles:

Orders & Shipping Questions about order status, tracking information, shipping timelines, or delivery issues—we'll get you sorted.

Subscriptions Need to pause, skip, or modify your subscription? We make it easy. Just give us a call.

Product Questions Not sure which product is right for you? Our team can walk you through options based on your needs.

Returns & Refunds We stand behind our products. If something's not right, we'll make it right.

Why Customers Trust BATCH Support

At BATCH, we believe taking care of our customers shouldn't be complicated. Lost shipment? We'll send another. Discount code not working? We'll fix it. We're here for you.

We've served over 300,000 customers since 2018, and we're not going anywhere. Our team is based right here in Wisconsin. Real people who actually use our products and care about getting you the help you need.

Before You Call

For Faster Service, Have Ready:

• Your order number (found in your confirmation email or packing slip)
• The email address associated with your account
• A brief description of your question or issue

About BATCH

BATCH is a Wisconsin-based hemp wellness company founded in 2018 by three chemical engineers. We control every step of the process - from growing hemp on our own farm to formulating and bottling products in-house. No middlemen, no shortcuts, no compromises.

Our mission is simple: hemp done right, so you feel right.